Residential
Automatic Delivery
Residential Budget Plan
Oil Tank Protection Plan - Pro Guard
Residential Tank Testing
Residential Environmental Remediation
Third Party Notification Form
Residential Automatic Delivery
One of the most important service benefits we offer our residential customers is automatic delivery. Using a computerized system, we calculate when you will need more oil. Then we schedule a delivery for you, show up and fill your tank. You don't have to call us or worry about running out. We use a "K factor" to calculate automatic deliveries. The K factor weighs variables like your house size and oil usage history. Changes in the number of people living in your home or additions to your home will affect your heat and hot water usage, so please let us know whenever this occurs. If you are a residential fuel oil user and would like to be placed on automatic delivery, please call our Customer Care Center at (914) 333-2400. We will be happy to include this service for you.
Residential Budget Plan
Castle offers our residential customers a Budget Plan program that enables you to make direct payments for fuel oil throughout the year. This allows you to spread out the costs of heating your home over twelve months and avoiding having to make higher payments in the colder months when you use more oil. Castle takes the planned amount out of your checking account monthly, saving you the time and expense of writing checks and mailing them. For more information, or to sign up for the Budget Plan and direct payment, call Customer Care at (914) 333-2400.
Oil Tank Protection Plan - Pro Guard
Castle understands that pollution is a major concern in today's world. Recent home buyers may have encountered this issue first hand with questions about oil tanks, their condition and potential homeowner liability. We are pleased to offer a program to relieve any concerns you may have about your oil tank. While most tanks are quite secure and leaks are infrequent, you may be uncertain about the condition of an older tank on your property. ProGuard, an independent insurance provider, covers up to $100,000 for clean up of oil when it is accidentally released from your tank. This oil tank coverage is transferable if you sell your home. ProGuard also pays up to $2,000 for repairs or replacement of damaged tanks. This plan requires a tank test and is available to residential customers who have automatic delivery. If you want one less thing to worry about, call Customer Care at (914) 333-2400 and ask about ProGuard.
Residential Tank Testing
If you are buying or selling your home, or purchasing tank insurance, you may need or want to have your oil tank tested. Castle is pleased to offer our customers tank testing and other evaluation services at very competitive prices. For more information, call Customer Care at (914) 333-2400.
Residential Environmental Remediation
In the unlikely event that your property is the subject of fuel oil contamination, Castle stands ready to provide cleanup and remediation services. Our fully licensed and insured environmental remediation affiliate will propose and perform the clean up at competitive rates.
